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Dalbia™ Client Services & Contact Information

At Dalbia, we believe that premium craftsmanship deserves equally exceptional support. Whether you have inquiries about our aerospace-grade aramid fibers, the unique grain of our natural woods, or need assistance with your current order, our dedicated concierge team is always here to assist you.

✉️ Email Support (Recommended) For all inquiries, support, and return requests, please reach out to us at: support@dalbia.com. To help us resolve your inquiry faster, please include your Order Number (#DAL...) in the subject line if you are contacting us about an existing purchase. Our Client Success Team aims to respond to all emails within 24 to 48 business hours.

🕒 Business Hours Monday – Friday: 9:00 AM to 6:00 PM (GMT+8) We are closed on weekends and major public holidays.

🏢 Corporate Headquarters FLUXEON Global Co., Limited, GRAND PLAZA TOWER TWO, 625 NATHAN ROAD, 15/F, ROOM 1508, KOWLOON, Kowloon Hong Kong SAR (Please Note: This is our corporate and administrative office. For returns and exchanges, please contact our support email first to receive a dedicated Return Merchandise Authorization (RMA) number and the correct warehouse address. Do not return items directly to this address.)