FAQs

Frequently Asked Questions

Find answers to common questions about Dalbia products, materials, and ordering.

Product Compatibility

Dalbia cases are available for selected iPhone 16 and iPhone 17 series models.

Dalbia bands are available in two size groups: Small for 38/40/41/42mm, and Large for 44/45/46/49mm Apple Watch cases.

Materials & Construction

Dalbia iPhone cases combine real wood and aramid fiber for a slim, refined structure with natural texture and lightweight everyday feel.

Dalbia Apple Watch bands are crafted from natural wood links for a lighter, warmer, and more tactile feel than traditional metal bands.

Natural Wood Variation

No. Because real wood is used, grain, tone, and natural variation will differ slightly from piece to piece. That variation is part of what makes each product unique.

Yes. Small natural variations in grain, tone, and forming details are a normal part of working with real wood and are not considered defects.

Protection & Daily Use

Dalbia cases are designed for daily scratches and light bumps. Because of their slim hard-shell construction, they are not intended as heavy-duty drop protection cases.

MagSafe compatibility is available on supported models. Please check the product description for the specific product you are viewing.

Orders, Shipping & Returns

We offer free shipping on all orders. Please check the current shipping policy and cart threshold shown on the website.

Please refer to our return policy page for the most up-to-date information on returns, eligibility, and time limits.

You can reach us through the Contact page on our website.